Official Documents

Texi66 Privacy Policy — Data Protection & Personal Information

Texi66 takes the protection of your personal information seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your data throughout your use of our platform.

Updated: 1 January 2026
Our Privacy Commitment
  • Full 256-bit SSL Encryption
  • Data is not sold to third parties
  • Malaysia PDPA Compliance
  • Full User Control
  • Periodic security audits
  • Data deletion upon request

Texi66's Six Privacy Pillars

We built our data protection framework on six core principles that ensure your personal information remains safe and within your control at all times.

Advanced Encryption

All data transmitted between your device and texi66 servers is protected with 256-bit SSL encryption. This means your login credentials, payment details, and personal data cannot be intercepted by any party.

Strict Access Controls

Access to members' personal information is restricted to staff who require it for operational duties only. All internal access is logged and audited periodically to ensure no misuse occurs.

PDPA Compliance

Texi66 operates in accordance with the provisions of Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure all data processing activities comply with the guidelines set by the Personal Data Protection Commissioner.

Secure Data Storage

Member data is stored in certified data centers with multi-layered physical and digital controls. Regular backups are performed and stored in isolated environments to prevent data loss from technical disruptions.

No Data Selling

Texi66 does not sell, rent, or trade members' personal information to any third party for marketing purposes without your consent. Your data belongs to you, and we respect the trust you place in us.

Regular Audits & Reviews

The texi66 security team conducts regular internal and external audits to identify potential system vulnerabilities. Any issues found are addressed promptly to ensure your data remains protected at all times.

1 Information We Collect

To deliver a secure, seamless, and personalized platform experience, texi66 collects several categories of information from our members. We only collect information that is strictly necessary for operational, security, and legal compliance purposes.

Data Category Information Type Purpose of Collection
Identity Information Full name, date of birth, IC / passport number Identity Verification (KYC) & AML Compliance
Contact Information Email address, phone number, residential address Account Communications & Transaction Verification
Financial Information Bank account number, e-wallet name, transaction records Deposit processing & fund withdrawals
Technical Data IP address, browser type, operating system, session logs Account Security & Fraud Detection
Game Data Wagering history, game preferences, activity patterns Service improvement & responsible gaming

Information you provide during registration must be accurate and up to date. texi66 may also collect additional information when you contact our customer support team, participate in promotions, or submit feedback through our official channels.

Texi66 does not collect sensitive information such as biometric data, medical records, or religion-related information unless required by law. All information collected is strictly limited to what is necessary for platform operations.

2 How We Use Your Information

The information we collect is used responsibly for clearly defined and lawful purposes. texi66 will not use your data for any purpose beyond what is stated in this Privacy Policy without first obtaining your consent.

  • Processing new account registrations and verifying member identities through the required KYC process.
  • Processing deposits, withdrawals, and other financial transactions securely and accurately.
  • Sending important account notifications, relevant promotions, and service updates.
  • Detecting and preventing fraud, money laundering, and any misuse of the platform.
  • Monitoring wagering activity patterns for responsible gaming purposes and early intervention where necessary.
  • Personalising the user experience — recommending relevant games, promotions, and content.
  • Fulfilling legal obligations and regulatory compliance requirements set by relevant authorities.
  • Improving the platform, resolving technical issues, and analysing aggregated usage patterns.

All data processing activities at texi66 have a clear legal basis — whether based on contract, legal obligation, legitimate interest, or consent given by you. You may withdraw your consent at any time for processing purposes that rely on consent.

3 Sharing Information With Third Parties

Texi66 respects your privacy and does not sell or disclose your personal information to third parties for marketing or commercial purposes without your consent. However, there are certain situations where data sharing is necessary and legally permissible:

  • Payment Service Providers: Required financial information is shared with payment providers such as FPX, Touch 'n Go eWallet, GrabPay, and Boost solely to process your transactions.
  • Game Providers: Required data is shared with game software providers to ensure a smooth and fair playing experience.
  • Statutory Authorities: Texi66 will disclose information to law enforcement agencies or regulatory bodies when required by law or court order.
  • Identity Verification Service Providers: KYC data is shared with approved identity verification service providers to meet AML compliance requirements.
  • Parent Company or Affiliates: In the context of legitimate corporate activities, information may be shared within the texi66 group of companies, subject to the same protections.

All third parties that receive your data are required to comply with security and privacy standards equal to or higher than those we practise. Texi66 is not responsible for the privacy practices of third parties that are not under our direct control.

4 Cookies & Tracking Technologies

Texi66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions, security, and navigation. These cookies cannot be disabled as they are essential to the platform's operation.
  • Performance Cookies: Collecting information about how you use the platform — pages visited, time spent, and errors encountered — for continuous improvement.
  • Functional Cookies: Saving your preferences such as language, display settings, and game choices to provide a more comfortable experience on every visit.
  • Analytics Cookies: Helping us understand aggregated and anonymised usage patterns for product improvement and service strategy.

You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect the functionality and security of the texi66 platform for you.

5 Data Security Measures

Texi66 invests seriously in data security infrastructure. We employ multiple layers of technical and organisational protection to keep your personal information safe from unauthorised access, disclosure, alteration, or destruction.

  • 256-bit SSL/TLS encryption for all data communications between user devices and texi66 servers.
  • At-rest encryption for all sensitive information in our databases.
  • Two-factor authentication (2FA) is available and encouraged for all texi66 member accounts.
  • Intrusion detection systems (IDS) and advanced firewalls that monitor platform traffic 24 hours a day.
  • Role-based access control (RBAC) ensuring staff can only access data relevant to their duties.
  • Regular security testing and penetration testing conducted by independent third parties.
  • A clear incident response procedure to ensure any data breaches are handled promptly and transparently.

While we take every reasonable step to protect your data, no system is completely foolproof. We encourage you to also take personal protective measures, such as using a strong password and enabling 2FA on your account.

6 Data Retention Period

Texi66 only retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

Data Type Retention Period Legal Basis
Active Account Information Throughout the active account period Contract / Legitimate Interest
Financial Transaction Records 7 years after transaction Legal Obligation (AMLA)
KYC Documents 5 years after account closure Legal Obligation (PDPA/AML)
Support Communication Logs 3 years Legitimate Interest
Cookie & Session Data 30 days to 2 years (depending on type) Consent / Legitimate Interest

Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked to your identity. Requests for early data deletion may be submitted to our privacy team, subject to legal obligations that may limit immediate removal.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding your personal information held by texi66. We are committed to helping you exercise these rights in a straightforward and transparent manner.

Right of Access

You have the right to obtain a copy of the personal information we hold about you.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data, subject to applicable legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes.

Right to Data Portability

You may request your data in a machine-readable format for transfer.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances.

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will respond to your request within 30 business days.

8 Children's Privacy

The texi66 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

If we find that we have inadvertently collected personal information from a minor, we will take immediate action to delete that information and close the associated account. Parents or guardians who believe their child has registered on our platform are encouraged to contact us immediately at [email protected].

9 Cross-Border Data Transfers

As part of the texi66 platform's global operations, your personal information may be transferred to and processed in countries other than Malaysia. This may occur when our service providers — such as cloud infrastructure or game providers — operate from abroad.

Texi66 ensures that any cross-border data transfers are carried out with adequate safeguards in place, including:

  • Binding Data Transfer Agreements with all data recipients outside Malaysia.
  • Ensuring recipient countries maintain an equivalent or stricter level of data protection.
  • Applying internationally recognised standard contractual clauses to protect your rights.

10 Changes to This Privacy Policy

Texi66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other relevant factors. Any significant changes will be communicated to you via email or in-account notification at least 14 days before they take effect.

The "Updated" date at the top of this document will always reflect when this Privacy Policy was last modified. We encourage you to review this page periodically. Continued use of the texi66 platform after changes take effect constitutes your acceptance of the updated policy.

If you disagree with any changes made, you have the right to stop using the platform and close your account. Our support team is ready to guide you through the account closure process and ensure your data is handled properly.

11 Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please do not hesitate to reach out. Our privacy team is ready to assist you.

Live Chat
24 Hours a Day
Response Time
Within 30 Business Days

Trusted Platform, Your Data Protected

Play with peace of mind at texi66 — a platform that puts your safety and privacy first at every step. Register today and enjoy a premium gaming experience with top-tier data protection.

SSL 256-bit Protected Data
Malaysia PDPA Compliance
No Data Selling
Bahasa Melayu